Main Street Reply
Privacy Policy
This policy explains how Main Street Reply handles information when you use our website and drafting demo.
1. What we collect
- Demo form data: business name, tone, sign-off, optional star rating, and review text you paste — sent to our API only when you click generate.
- Technical data: standard server logs (IP address, browser type, timestamps) if you use our hosted site.
- Account/billing data: when paid plans launch, payment is processed by Stripe; we do not store full card numbers.
2. How we use data
- To generate reply drafts you requested.
- To operate, secure, and improve the service.
- To communicate about your account or trial (when accounts exist).
We do not sell your review text or use it to train public models in this early version. If that changes, we will update this policy and notify account holders.
3. AI processing
When an AI API key is configured, review text may be sent to a third-party model provider (e.g. Google Gemini) solely to generate drafts. When no key is set, drafts are built from local templates on our server and review text is not sent to an AI vendor.
4. We do not auto-post
We do not access your Google account to post replies. Posting happens only when you copy text into Google yourself.
5. Retention
Demo requests may be kept briefly in server logs for abuse prevention, then deleted or aggregated. We do not build a permanent public archive of your pasted reviews.
6. Cookies
The static demo does not require cookies. Analytics or auth cookies may be added later; this page will be updated first.
7. Your choices
Do not paste personal data you are not allowed to share. You may stop using the demo at any time. For deletion requests related to an account, contact us at the email on the site.
8. Contact
Privacy questions: hello@mainstreetreply.example (placeholder until production email is live).